Cancellation and interruption
insurance

Make your booking
with complete peace of mind

When you book an apartment with Paris Attitude, you can take out an all-cause cancellation and interruption insurance. This insurance allows you to cancel or interrupt your rental in the event of unforeseen circumstances and to be reimbursed in full for the costs incurred. This service is provided by Mutuaide, a subsidiary of Groupama.

Your coverage

With the cancellation and interruption insurance, you are covered for any unforeseeable event that is beyond your control.

Serious illness to yourself or a close relative
Bodily injury to yourself or a close relative
Death of a close relative
Complications of pregnancy
Theft of identity documents in the 48 hours preceding your departure
Visa denial

Your refund

NEED TO CANCEL YOUR STAY?

You will receive a full refund of the amount charged when your booking was confirmed (rent, service charges, security deposit, agency fees, etc.).


NEED TO INTERRUPT YOUR STAY?

You have nothing more to pay. The rents and service charges already paid for the remainder of your stay will be refunded in full.

FAQ Cancellation insurance

How to subscribe to cancellation / interruption of stay insurance?

It is possible to subscribe to our cancellation / interruption of stay insurance for any booking made with Paris Attitude.

This option will be offered to you at the time of payment for your reservation.

The exact cost of the insurance depends on the amount of rent for your apartment as well as the duration of the stay.

For any questions, feel free to visit our Cancellation Insurance page.


I subscribed to cancellation/interruption insurance. How should I proceed if I want to cancel or interrupt my stay and who should I contact?

First of all, you need to inform your Paris Attitude advisor of your intention to cancel or interrupt your rental from your tenant space.

If you are already in the apartment, you must send your notice from your tenant space.

Finally, go to Trustiway and provide the "Paris Attitude" contract number as well as the "Trusti Voyage" contract type. Supporting documents will be requested.

For any questions, you can contact our insurance partner Trustiway, via their website or at 01 88 61 21 45.

By your side in every situation

Get in touch with us if you have any other question regarding our cancellation and interruption insurance! Our advisors are available to answer your questions and offer suitable solutions.

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