Furnished studio - 15m² - Parc Monceau - Paris

Hello Elhadji, I hope this message finds you well. I am Regina Ceballos, and from October 2022 to June 2023, I rented the apartment with Payment Notice #68936 located at 64 Rue de Monceau, Paris. My landlord was Sama Mazula, whose email is sama.mazula@gmail.com. In November, I had an incident in the shower. When I entered and opened the glass door, it shattered into thousands of pieces, collapsing on me. Fortunately, I didn't suffer any physical harm, but it was a terrifying experience. I immediately informed Sama about what had happened, and she came to inspect the apartment. She assured me that she would request a new door and send people to repair it, taking responsibility for the accident. The installation of the new door took place in April, which meant I had to bathe without a door for an additional 5 colder months. Recently, Sama sent me an email detailing the charges she would apply to my stay and what she believed I owed her. She mentioned a total of €611 for the purchase and installation of the door, among other things, claiming that I caused the door to break intentionally or accidentally. This is absolutely untrue, and I have no idea on what grounds she makes such an assertion. Those doors are supposed to be made of tempered glass, and I can't understand why it broke in the manner it did. I highly doubt I had anything to do with its breakage. It shattered the moment I tried to open it to get into the shower. My purpose in sending this email is to inform you and the agency about the abusive way in which Sama handled the situation, making it seem like it was my fault when it was clearly a matter of maintenance or material quality. I want to clarify that at the time of the incident, she never mentioned charging me for it, and now she claims it was due to my actions, deducting it from my security deposit. If it were something caused by me, I would have taken responsibility for the repair and replacement myself. I understand that the agency is not at fault, but I want you to be aware of how this lady handles things and, most importantly, to assure you that when renting, everything should be in perfect condition. What happened put me at risk, and this could happen to other tenants staying in that apartment because it's evident that the necessary precautions were not taken. Furthermore, Sama is acting abusively and taking advantage of the situation. I am dissatisfied and upset with the way this was handled, and I hope you will take some form of action regarding this matter. Thank you for your attention to this issue. Sincerely, Regina Ceballos.

Very satisfied with the agent Barnabé who gave me a warm welcome and managed to find me a property in a very short time. I was also very pleased with the owner's welcome and smile. Although the studio was only 15 m², it is very functional, well equipped and offers plenty of storage space (cupboard, large storage space under the roof where you can put suitcases, shoes etc...), well heated, nice light, quiet and a very nice unobstructed view. I recommend this apartment.

I'm lucky enough to have found another apartment (still with Paris Attitude) with all the comforts I expected. It's a good thing the rental on rue Monceau was temporary...